Thursday, August 5, 2010

Issues With PayPal Buyer Protection Program...

Why oh why does Ebay only issue full compensation for items that are paid for via PayPal?


I mean is ittoo demanding for Ebay's CompensationDepartmenttolook ata copy of a Cheque or a Postal Order given to them by the Buyer? The fact is, most Buyers who pay for items through Postal Order or Cheque keep a copy of it safe somewhere just in case things go wrong. I am one of these people.


Yet, Ebay refuses to pay out full compensation to Buyers who paid through Cheque or Postal Order and have been robbed of their money by a fraudulent Seller. The Ebay CompensationDepartmentclaims that it takes a long time togo through the ins and outs of whether or not the money had changed hands between the Buyer and the Sellervia the Cheque or Postal Order.


But let me ask you this, doesn't it take time to go through the ins and out of whether or not the money had changed handsbetween the Buyer and the Seller evenif the Buyer had paid by PayPal? The answer is yes. I would've thought that Ebay's Compensation Department does have to go through the same exact steps in order to find out if the money had been transferred from the Buyer's account and into the Seller's account.


And yet, Ebay's Compensation Departmentdoes not charge a "Processing Fee" for Compensation Claims if the payment wasmade through PayPal. How does this make sense? Isn't this unfair to the Buyer's who prefer paying for items throughCheques and Postal Orders? I think it is very unfair.


Some Buyer's prefer not to use PayPal because there have been a lot of PayPal scams doing the rounds in recent years. I've heard stories of people getting fake e-mails from PayPal saying that they need to enter their Bank Account details 2 or 3 times in order tosubmit the payment to the seller. Something like this obviously leaves Buyer's open to fraud.


The worst thing about usingPayPal for me is the fact that they charge you forreceiving money. PayPal is Ebay's sistercompany. I mean, don'tEbay get enough money as it is from Insertion Fees and Final Value Fees? And to top it off, Ebay's Compensation Department has the nerve to demand that Buyer's who have been robbed of their money pay a "Processing Fee". This despite the fact thatthe Buyer has done nothing wrong throughout the transaction.


In my honest opinion, Ebay coming out with this latest stance on onlypaying out full compensation for transactions that have gone wrong where the buyer paid by PayPalis cowardly and despicable. I strongly suspect that this latest move of theirs is a trick to get more people to use PayPal and keep the money rolling in for them.


Irealise thatI'm very lucky to have only come across 2 sellers who robbed me of my money when I bought something from them. But both were paid for by Cheque. So obviously I losthalf of my moneyon two seperate "Processing Fees" from two different Compensation Claims which I'm still angry about to this day.


If something goes wrong with a transaction then Ebay usuallyrefuses to do anything.


This latest move is not going to convince me that paying by PayPal or accepting PayPal payments is safe and convenient.


If you believe that Ebay should stop charging a "Processing Fee" for Compensation Claims where the payment was made through Cheque or Postal Order, then please vote 'Yes' at the bottom of this guide.


Many thanks for reading through this guide.

No comments:

Post a Comment